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Ouidad Q&A Forum
Does Ouidad give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Ouidad? Does Ouidad have a military discounts webpage or website? more
Asked by Shelly Chung in Ouidad0 answers
What's Ouidad returns and exchanges policy? Can you return in-store? How many days do you have to return items to Ouidad for a full refund? Do I need a receipt to return my item to Ouidad? Do items need to be in new condition? more
Asked by Shelly Chung in Ouidad0 answers
How much does Ouidad charge for shipping? Do they offer free shipping all the time? Where does Ouidad ship from? Do they ship on weekends? more
Asked by Shelly Chung in Ouidad0 answers
Last answer by Amy Russell 53 months ago +0 votes:
Ouidad does not offer a mobile app for iPad, iPhone, or Android Mobile Devices.  However, you can check out special offers on their website here from your mobile phone or from your laptop or desktop at any time, although the site is not optimized for mobile viewing. more
Asked by Allen Reed in Ouidad1 answers
Last answer by Amy Russell 53 months ago +0 votes:
Ouidad does not offer a mobile app for iPad, iPhone, and Android.  Devoted to educating the world about curls, they provide expert products and knowledge which can help all hair types. more
Asked by Ron Green in Ouidad1 answers
Last answer by Aunty Ann 63 months ago +0 votes:
Yes, you can! All potential hair models can contact Ouidad at their flagship salon in New York City and if successful they will be entitled to a free haircut. All services are performed by expert stylists under the supervision of professional Ouidad educators. You will need to be over the age of 18 to apply for a position as a hair model for Ouidad. All potential applicants can fill in the application form here: http://www.ouidad.com/salon_locator/hair_model_info.asp Good Luck! more
Last answer by Aunty Ann 63 months ago +0 votes:
Of course! Ouidad's deep moisturizing conditioner will also help tame frizzy flyaway straight locks as well as glorious curls. For more proof, see all the customer comments and reviews on Amazon.com - as many of them mention using this product on straight rather than curly hair. It's great for use in the summer heat and if you live in a high humidity climate. more
Last answer by Stacey Gaubatz 63 months ago +0 votes:
Ouidad is happy to accept most forms of credit including American Express, Visa, and MasterCard. Currently, all credit and debit transactions are processed directly on the site. At this time there is not an option for customers to checkout using their PayPal account. If you are concerned about security you should contact the site prior to checking out. The site has no secure labels. more
Asked by Taylor Jeans in Ouidad1 answers
Last answer by Stacey Gaubatz 63 months ago +0 votes:
Ouidad is happy to accept most forms of major credit including American Express, Visa, and MasterCard. Any customer that has been issued a debit card with the Visa or MasterCard logo is free to use their debit card as credit at the checkout. Currently, there is no possible way for the site to process personal checks.  more
Asked by Laura Ward in Ouidad1 answers
Last answer by Boyuancy 65 months ago +0 votes:
Ouidad offers free shipping for purchases of over $50. For anything less, you can find the shipping information using the link below, like shipping costs, terms and conditions, etc. Ouidad Shipping Information more
Last answer by valli sarvani 65 months ago +0 votes:
Ouidad offers free shipping on orders over $50, but this offer is valid for continental US addresses only. You can also get a free sample with every order. If you enter a valid US address in the billing form at checkout, you will get free shipping; otherwise you will be charged for shipping. more
Last answer by B W1 65 months ago +0 votes:
There are several ways you can contact customer support at Ouidad. Customer service is available via email at help@ouidad.com. Alternatively, you can use a convenient customer service form that you will find on their website. Click on the Customer Service tab at the bottom of the front web page, where you will be taken to all options available for gaining the support you require, including technical support and a toll free service. more
Last answer by Kimberley Heit 65 months ago +0 votes:
Ouidad provides a 30 day money back guarantee. This applies to regular sized products. It does not apply to combs, trial sized products, t-shirts, pumps, curl clips or books. Make sure you send any items back within 30 days of having received your order to ensure your return will be accepted. They do not refund shipping fees and you must facilitate your own return shipping. more
Asked by Jim Preston in Ouidad1 answers
Last answer by Kimberley Heit 65 months ago +0 votes:
Yes, Ouidad does offer international shipping. They ship to most countries which UPS services, which is a pretty extensive list. The price is dependent on where you reside and the weight of your order. For many locations you have a choice between UPS expedited shipping and UPS express air shipping. Express air shipping is faster, but typically more expensive. more
Asked by Jenny Stein in Ouidad1 answers
Last answer by Knoji 66 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Ouidad:Ouidad is climate control for curly hair. If you suffer from frizzy, messy locks and need to tame them fast, then Ouidad has the answer in the form of your own personal curl prescription. Ouidad believes that curly hair is a gift to be embraced and celebrated and that’s why they’ve developed their range: to empower and give confidence back to their customers. Devoted to educating the world about curls, they provide expert products and knowledge which can help all hair types, be they curly, straight, frizzy or f... more
Asked by Kara Morgan in Ouidad1 answers
Last answer by Knoji 66 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Ouidad:Ouidad 'The Queen of Curl' and her husband Peter Wise co-founded Ouidad Products LLC and the business began trading online on the 11th June 2007. It falls under the business category ‘Beauty Supplies and Equipment’ and specializes in treatment for curly hair. Its current CEO/President is Ms. Hilary Solomon. Ouidad’s headquarters are located at: 41B Eagle Road Danbury CT 06810 more
Asked by Joel Pierce in Ouidad1 answers
Last answer by Knoji 66 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Ouidad:Here is what Ouidad's customers and followers have been saying about them: Amazon.com said: Changed my (hair's) life!   Ouidad Climate Control Heat & Humidity Gel  If you have curly hair, you probably are always looking for a product that will work. I have whole cabinets full of products that didn't do what I expected. So, when I saw this product finally available on Amazon, I wanted to spread the word about Ouidad products for us curly-haired people. This is the only, and I mean ONLY, gel that has ev... more
Asked by Simi P in Ouidad1 answers
Last answer by Knoji 66 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Ouidad:Unfortunately Ouidad has not sought accreditation from the BBB, but the BBB had enough information on file to give them a rating of B. The reason Ouidad has such a high rating is that there have been very few complaints lodged against it.  Ouidad have been featured in the press regularly and you can find mentions them in all sorts of women's magazines such as: Ladies Home Journal O, The Oprah Magazine Seventeen Allure Anokhi Magazine Bridal Hair Showcase Ebony Long Island Parent Beautiful Bride Brides Hai... more
Ouidad Overview

Ouidad is climate control for curly hair. If you suffer from frizzy, messy locks and need to tame them fast, then Ouidad has the answer in the form of your own personal curl prescription. Ouidad believes that curly hair is a gift to be embraced and celebrated and that’s why they’ve developed their range: to empower and give confidence back to their customers. Devoted to educating the world about curls, they provide expert products and knowledge which can help all hair types, be they... more

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